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Part One Interview Criteria Unit 1 Brief Introduction to Cruise Jobs 1.1 What is a cruise ship? 1.2 What kind of jobs can a cruise ship offer? 1.3 Why are people keen on working on the cruise ships? Unit 2 Job Requirements for Some Typical Positions 2.1 Food & Beverage Manager (Director) 2.2 Waiter/Waitress 2.3 Assistant Waiter/Waitress 2.4 Restaurant/Dining Room Utility Cleaner 2.5 Room Service Attendant 2.6 Commis 1/First Cook Unit3 Interview Assessment Criteria 3.1 Assessment sheet 3.2 Interview comments 3.3 Appearance 3.4 Oral English communication 3.5 Personality/Character 3.6 Competence 3.7 Service orientation Part Two Interview Procedure Unit 4 Brief Introduction to Cruise Interview Procedure Unit5 Interview Modes 5.1 Telephone interview or video interview 5.2 Group interview 5.3 Individual interview Part Three Interview Etiquette Unit 6 Do's Unit 7 Don'ts Part Four Preparations Before the Interview Unit 8 Self-Introduction 8.1 What is a self-introduction? 8.2 How to make a self-introduction? 8.3 How to write a self-introduction? 8.4 Examples of a self-introduction Unit 9 Resume 9.1 What is a resume? 9.2 The format of a resume 9.3 The main contents of a resume 9.4 Tips for writing a resume 9.5 Examples of resume Unit 10 Categorized Questions 10.1 Personal information 10.2 Family 10.3 Interests/Hobbies 10.4 Character/Personality 10.5 Education 10.6 Work experience 10.7 Job application 10.8 Future plan